All insights
How we write here. Every piece ends with a decision you have to make, not a prediction about where the market is heading. We name the trade-off, say who loses under each option, and state what breaks if you choose wrong. Job specifications, reporting lines, budget lines and metric definitions get written out in full, because that is where the disagreements actually happen. We do not run vendor comparisons, we do not publish tool round-ups, and we do not cite numbers we cannot trace to a source. On a role this new the evidence is often thin - when it is, we say so in the sentence rather than hiding it in a footnote.
Four decisions define the agents mandate. Most boards have assigned none of them
Autonomy limits, accountability, the decision log and withdrawal authority. A role-scope matrix against the CAIO, CTO and head of automation, plus two signal sets.
What an AI Rollout Costs Beyond the Vendor Invoice
The vendor invoice is the smallest line in an AI budget. Here is the full cost structure, which parts grow after launch, and when to stop.
Where AI Does Not Belong: A Decision Checklist
Five conditions under which the right answer is not to deploy, why each one is fatal rather than fixable, and how to check for them in…
Fractional CAAO contract scope: days, decision rights and exit
What a fractional CAAO engagement letter must fix: the day split, delegated approvals, suspension authority, the successor inheritance and exit terms.
The kill list: agent pilots to stop in the first month
A new agent owner inherits pilots with no business owner and credentials nobody reviews. The audit questions, the termination criteria and the week-four call.
Decision rights when the CTO and the CAAO disagree
Who decides when the CTO and the CAAO disagree over a live AI agent: a decision-rights table splitting build, run, spend and halt authority, and three…